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Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards including Visa, Mastercard and American Express.

As a MoeBot customer you have the choice of processing your transaction via Stripe or Paypal. Our website is fully secure to protect your information.

How long will delivery take?

We have MoeBot’s in stock and ready to ship. We aim to have all orders processed and shipped within 24hrs of receipt. 

Once you order is shipped we will send you a tracking number. Delivery will vary state to state, our warehouse is located in Melbourne.

Can I get a demonstration of MoeBot?

At this stage we can only provide the demonstration service in Melbourne.

At MoeBot we are all about customer experience. If our videos, social feeds and website aren’t enough to convince you we are happy to come to you and demonstrate the unit. 

If you would like an in home demonstration please fill out the contact form below and a MoeBot specialist will be in contact. 

What if I have installation issues?

MoeBot is easy to install and comes with a manual and video instructions, we also have our team who can install MoeBot for you.

if at any time you get stuck, you can email our team via this page and we will call you to help troubleshoot any issues you may be facing. 

Do I receive an invoice for my order?

Yes, you will receive an invoice with your order

Contact us

  Robot My Life

  PO Box 2290

  Rowville, VIC, Australia, 3178

  +61 3 7003 8791

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